Company
Mission, values, and how we measure impact across programs.
Open company overviewOperations
Rituals, playbooks, and the systems that keep teams moving.
Open operations playbookStrategic Planning & OKRs
Annual priorities, quarterly OKRs, and decision gates.
Open strategic planning guideBoard & Governance
Decision rights, board cadence, and stewardship standards.
Open board & governance guidePartnerships & Alliances
Partner intake, governance, and renewal playbooks.
Open partnerships & alliances guideFinance & Procurement
Budgets, approvals, and vendor management standards.
Open finance & procurementGrant Compliance
Reporting obligations, evidence trails, and audit readiness.
Open grant compliance guideFundraising & Investor Relations
Funding strategy, pipeline management, and update cadence.
Open fundraising & investor relationsDonor Stewardship
Recognition standards, impact updates, and renewal readiness.
Open donor stewardship guideProduct
Roadmaps, release checklists, and customer learning archives.
Open product briefProduct Portfolio
Live inventory of the Group Scholar product suite and owners.
Open product portfolioResearch & Insights
Scholar and partner research standards that inform decisions.
Open research & insights guideProgram Design
Scholarship program scope, rubrics, and review readiness.
Open program design guideProgram Operations
Delivery cadence, quality checks, and partner coordination.
Open program operations guideProgram Evaluation
Evaluation cadence, learning loops, and evidence-based updates.
Open program evaluation guideReview Operations & Quality
Calibration, QA checks, and audit-ready review decisions.
Open review operations & quality guideCommunity Engagement
Scholar, alumni, and partner community touchpoints.
Open community engagement guideEvents & Convenings
Planning playbooks for summits, workshops, and partner briefings.
Open events & convenings playbookAlumni Network
Lifelong engagement, mentorship pathways, and alumni programming.
Open alumni network guideScholar Experience & Support
Service standards, escalation paths, and scholar well-being practices.
Open scholar experience guideScholar Communications
Lifecycle messaging cadence, templates, and privacy standards.
Open scholar communications guideScholar Retention & Re-Engagement
Risk signals, intervention tiers, and re-entry playbooks.
Open scholar retention playbookScholar Funding & Disbursements
Award readiness, payment schedules, and audit-ready disbursement logs.
Open scholar funding & disbursements guideSupport Case Management
Intake standards, SLAs, handoffs, and resolution documentation.
Open support case management guideSafeguarding & Crisis Response
Safety protocols, escalation tiers, and crisis communication norms.
Open safeguarding & crisis response guideCustomer Success
Support tiers, success plans, and renewal readiness.
Open customer success guideImpact & Metrics
Outcomes, operational health, and reporting cadence.
Open impact & metrics guideData & Analytics
Data governance, access, and reporting standards.
Open data & analytics guideKnowledge Management
Documentation standards, ownership, and decision record hygiene.
Open knowledge management guideAI Enablement
Automation guardrails, approved use cases, and intake flow.
Open AI enablement guideTechnology Operations
Reliability standards, incident response, and service ownership.
Open technology operations guideEngineering
Architecture maps, dev environment setup, and quality standards.
Open engineering handbookOnboarding
Day-one checklist, early wins, and the rituals that speed up ramp.
Open onboarding guideTraining & Enablement
Role pathways, learning operations, and readiness checks.
Open training & enablement guideTalent & Hiring
Role planning, interview loops, and candidate experience standards.
Open talent & hiringPeople Ops & Performance
Performance cycles, growth plans, and compensation alignment.
Open people ops & performanceLearning & Development
Role-based enablement, training assets, and readiness metrics.
Open learning & development guideCommunications
Channels, response expectations, and how we keep decisions visible.
Open communications guideMeeting Rhythm
Cadence, agendas, and roles to keep meetings focused.
Open meeting rhythmCulture & Values
The behaviors, rituals, and principles that keep us aligned.
Open culture & valuesEquity & Inclusion
Inclusive design, accessibility standards, and fairness checks.
Open equity & inclusion guideAccessibility & Accommodations
Accommodation workflows, accessible events, and inclusive materials.
Open accessibility & accommodations guideMarketing & Brand
Positioning, voice, and approvals for consistent outreach.
Open marketing & brand guideRisk & Compliance
Risk register, compliance calendar, and audit readiness.
Open risk & compliance guideLegal & Policy
Contracting workflows, policy governance, and records retention.
Open legal & policy guideRecords & Data Lifecycle
Retention schedules, legal holds, archival, and secure disposal.
Open records & data lifecycle guideIT & Systems
Access provisioning, device standards, and tooling ownership.
Open IT & systems guideFacilities & Workplace
Workspace standards, safety protocols, and vendor coordination.
Open facilities & workplace guideSecurity & Privacy
Data handling standards, access controls, and incident response steps.
Open security & privacyNext up
We now have starter docs for every core function plus onboarding and culture, plus customer success, partnerships, program design, and program operations, review operations & quality, community engagement, scholar experience, scholar communications, scholar funding & disbursements, support case management, events & convenings, safeguarding & crisis response, research & insights, data & analytics, knowledge management, training & enablement, AI enablement, fundraising, people ops, equity & inclusion, accessibility & accommodations, grant compliance, technology operations, donor stewardship, risk & compliance, legal & policy, records & data lifecycle, and IT & systems, facilities & workplace operations, strategic planning & OKRs, plus a live product portfolio catalog. Next iterations will add search, a static-site pipeline, and deeper playbooks for each team.